At Nexlink Car, we aim to process and deliver every vehicle safely and efficiently. Please review our shipping policy for information about delivery regions, processing times, costs, tracking, and customer responsibilities.

1. Shipping Regions

We offer vehicle shipping to selected domestic and international destinations.

Domestic Shipping: Delivery may be arranged within the country where the vehicle is located.

International Shipping: We can arrange international vehicle shipping to supported countries and ports. Availability depends on the destination, vehicle type, shipping regulations, and carrier services.

Please contact us before ordering to confirm shipping availability for your location.

2. Processing Time

Vehicle orders are processed after payment or the required deposit has been received and confirmed.

Processing may include:

Vehicle availability confirmation;
Inspection and preparation;
Export documentation;
Customs paperwork; and
Shipping arrangements.

Processing times vary depending on the vehicle, destination, documentation requirements, and shipping schedule.

Orders placed on weekends or public holidays may be processed on the next working day.

3. Shipping Costs

Shipping costs are not normally included in the displayed vehicle price unless clearly stated.

Shipping charges depend on:

Delivery country or port;
Vehicle size and weight;
Shipping method;
Insurance requirements;
Customs and handling fees; and
Current carrier rates.

A full shipping quotation will be provided before the order is confirmed.

4. Delivery Times

Estimated delivery times depend on the shipping method, destination, customs clearance, port schedules, and carrier availability.

Domestic delivery may take several working days after dispatch.

International shipping may take several weeks depending on the destination and shipping route.

All delivery times are estimates and may change due to customs inspections, port congestion, weather, public holidays, or carrier delays.

5. Tracking Information

Once the vehicle has been dispatched, we will provide available shipping details, tracking information, booking references, or shipping documents.

Customers may use this information to track the vehicle through the shipping company or logistics provider.

If you do not receive shipping details, please contact us at info@nexlinkcar.com.

6. Delivery Issues

Nexlink Car is not responsible for delays caused by shipping companies, customs authorities, ports, weather conditions, strikes, or other circumstances beyond our control.

If the vehicle arrives damaged, incomplete, or different from the confirmed order, please notify us immediately.

Customers should inspect the vehicle upon delivery and provide photographs, videos, inspection reports, or other supporting evidence where necessary.

7. Incorrect Shipping Information

Customers are responsible for providing accurate delivery, consignee, port, contact, and customs information.

Incorrect or incomplete information may cause delays, additional charges, storage fees, or delivery failure.

Any additional expenses caused by incorrect information provided by the customer may be charged to the customer.

Nexlink Car is not responsible for losses or delays resulting from inaccurate shipping information.

8. Customs, Duties and Taxes

Customers are responsible for confirming local import requirements before purchasing a vehicle.

Customs duties, import taxes, port fees, registration costs, inspection charges, and other destination-related expenses are the customer’s responsibility unless otherwise stated in writing.

Nexlink Car may provide available shipping and export documents, but customers must ensure the vehicle can legally be imported and registered in their country.

9. Loss or Damage During Shipping

Customers are encouraged to obtain suitable shipping or cargo insurance.

Responsibility for loss or damage may transfer to the customer when the vehicle is handed to the shipping company or freight provider, depending on the agreed shipping terms.

Any shipping damage should be reported immediately to both Nexlink Car and the relevant carrier.

10. Contact Us

For questions about shipping availability, delivery costs, documents, or tracking, please contact us:

Nexlink Car
Website: nexlinkcar.com
Email: info@nexlinkcar.com